Shipping Policy

Once you place an order on CorporateUniform (Official Promotors), we verify payment and begin processing.

• In-stock items: 24–48 business hours to pack and hand over to courier.
• Customized / made-to-order: 3–7 business days for production before dispatch (bulk orders may vary).
• Cut-off Orders placed after 3:00 PM IST are processed the next business day.

Business days exclude Sundays and public holidays.

Timelines are estimates from the dispatch date. Remote locations and peak seasons may take longer.

• India: Flat ₹79 per order; Free for prepaid orders above ₹1,999.
• Cash on Delivery (COD): Additional ₹49 handling fee (see COD section).
• Bulk/Corporate: Calculated based on weight/volumetric or contract terms; quoted at checkout or by your Account Manager.
• International: Calculated at checkout by destination & weight. Duties/taxes are paid by the customer unless stated otherwise.

We reserve the right to adjust rates to reflect courier surcharges or fuel adjustments.

When your order ships, you’ll receive a dispatch email/SMS with a tracking link. You can also check status via My Orders in your account.

• Tracking may take up to 24 hours to show movement after pickup.
• Split shipments are possible; each parcel will have its own tracking ID.

• COD available for orders between ₹499 and ₹9,999, subject to serviceability by our courier partner.
• COD handling fee: ₹49 per order. (Non-refundable once dispatched.)
• Please keep exact cash ready at the time of delivery. Repeated COD refusals may limit COD eligibility.

We ship worldwide. International customers are responsible for any customs duties, VAT/GST, brokerage, or import fees assessed by their country.

• Refused or unclaimed international parcels cannot be refunded for shipping charges; return charges may also apply.
• If your country requires additional documents (e.g., importer ID), our team will contact you.

• Address changes can be accepted before dispatch. Email us at support@corporateuniform.example with your Order ID.
• After dispatch, rerouting or pickup-point requests are subject to courier approval and may incur a fee.

If delivery fails due to an incorrect address, unreachable phone, or repeated attempts, the parcel may return to us.

• Reshipment: Actual re-shipping charges apply.
• Refunds: Product cost only (less original shipping/COD fees) for eligible prepaid orders. Customized items are non-returnable (see Returns policy).

• Please record unboxing on video for claims. Report issues within 48 hours of delivery with photos/video and the outer packaging label.
• If the parcel is marked “delivered” but not received, contact us within 48 hours so we can raise an investigation with the courier.
• Claims are processed per courier outcome; replacements or refunds are provided where validated.

We strive to meet timelines; however, delays may occur due to weather, strikes, sudden route restrictions, customs inspections, or peak-season surges.

• Dispatch is paused on Sundays and national holidays.
• Force-majeure events may extend both processing and transit times.

We’ll keep you informed by email/SMS if your order is affected.

Need help with your shipment? Reach us:

Office hours: Mon–Sat, 10:00–18:00 IST